How do subscription plans work?

You can choose one of our three Subscription Plans here according to the number of events or tickets you want to sell online or according to the features you want (eg.: Reserved Seating).
Do you not know the best plan for you? Contact us and Last2Ticket will help you find the best solution!

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Can I subscribe for 1 month only?

Sure you can! However, it will be more expensive. For 1 month, prices are:
Essentials: 74.85€
Plus: 134.85€
VAT to be applied to all prices.

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How do I subscribe to your service? 

To join one of our Subscription Plans, you just need to fill in an online form of the plan you want here. Last2Ticket will contact you within 48 hours after your contact providing you further information.

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Can I try the product first before buying?

You can enjoy our 30 days Free Trial after filling in our online form here. You can freely explore our platform, creating and editing your events, previewing your event at our ticket office and checking your orders in real time and more!

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When can I create and edit my events?

You can create new events at any time, as well as edit its data on Last2Ticket platform.

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Is it possible to schedule ticket prices? For example: Early Bird ticket and Normal ticket

Yes, you can schedule the date and time for changing the tickets price of your events.

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Can I get additional data from attendees?

Yes. In addition to the registration data of your attendees required in our online shopping process (name, email and telephone contact), you can use our Forms solution. You can create one or more forms to collect all the data you want from your collect and integrate it with the online shopping process.

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Can I create discount codes for my events?

You can create discount codes as you wish and associate them to your events or to a particular ticket category. The discount can be either percentage or absolute value.

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Where are the tickets available for my event?

You can choose where to sell your tickets online. They can be available at the Last2Ticket online box office and / or at any website of your choice by integrating a widget code.

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Do you have a point of sale?

No. However, with our POS.web solution, we provide a web-based sales interface on any device. No specific hardware is required to setup and it enables the management of your event availability with realtime sales information.

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What are the available payment methods?

Our online sales service allows payment with VISA, PayPal Multibanco and MBWay. In addition, Last2Ticket also provides the offline payment method that allows you to accept payments via bank transfer or to be paid on site (fully controlled by the organizer).

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Can attendees request a refund for a ticket?

Last2Ticket may be responsible for managing ticket refunds if agreed with the organizer. Charges apply. 

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Do attendees have to register on Last2Ticket?

Yes. In the online shopping process, Last2Ticket requires the registration of attendees – name, email and contact.

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How do I receive the money of my ticket sales?

Depending on your Subscription Plan, Last2Ticket will settle the ticket sales amount net of any service charges due to you at the end of the event or at the end of the month. The amount will be transferred to the bank account set under the Business Settings page on the Management Portal. You may request an additional settlement of ticket sales at anytime but charges apply.

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Is there any special price for non-profits?

We have a special offer only for charity organizations. You’ll get a 25% discount on all subscription plans except the “essentials” plan. To get this offer, please contact us.
Note: We’ll require a legal status verification of your organization.

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What is the difference between access codes and discount codes?

Access codes allows the access to events that have a “private” status. Discount codes allows the organizer to create discounts through a code that can be shared with people.

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How can I view my event page? How can I share it?

To access the page of your event, the following steps within the management portal are: Inside the events menu, go to the list of events, then actions, and finally Event preview.
To share, just copy the URL of the event page and paste where you want to share.

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How do I close my event sales?

To close sales, you need to change the status of the event to “sold out” in the session within the event edition.

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How do I access the sales widget to insert in my website?

To access the sales widget, it is necessary within the event edition, to go to item 1 and change the status of the widget’s customization to “yes”.

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What is POS_web and what is it for?

To access the sales widget, it is necessary within the event edition, to go to item 1 and change the status of the widget’s customization to “yes”.

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Can I issue invoices to attendees?

You have 2 options to issue invoices to attendees. You can use our basic invoicing service, as long as your event is held in Portugal and the VAT rate associated to your event is greater than 0% and invoice on behalf of Last2Ticket. In some plans, you can invoice on your behalf by using a dedicated invoicing account. Service fees and country availability apply.